How long does onboarding take?
Standard merchant onboarding is typically completed within 2-5 working days, subject to complete and accurate documentation.
Frequently Asked Questions
Answers to common merchant questions about onboarding, settlements, integrations, compliance, and support.
Do you provide API integration?
Yes. Slex Pay offers developer-friendly API support, technical onboarding guidance, and environment-specific integration assistance.
How are settlements handled?
Settlements are processed according to the approved merchant cycle, with reconciliation support from the Settlements (Finance) team.
How can I get support?
Submit your query through the support contact form. The request is routed to onboarding, tech, risk, or settlements as needed.