Privacy Policy
This policy explains what data we collect, why we collect it, and how it is protected during merchant onboarding and payment operations.
Information we collect
- Merchant profile details (business name, address, ownership, and authorized signatory).
- Contact details (email/phone) used for onboarding, alerts, and support.
- Transaction and settlement records (amounts, timestamps, references).
- Technical data (device/browser signals, IP, logs) for security and fraud prevention.
How we use your data
- Account creation, identity verification, and risk/compliance screening.
- Payment processing, reconciliation, and settlement operations.
- Fraud monitoring, dispute handling, and customer support.
- Service improvement (performance, reliability, and security).
Sharing & disclosure
- With licensed financial partners and payment networks to process transactions.
- With service providers under confidentiality (hosting, analytics, communications).
- With regulators/law enforcement when legally required.
Retention, security & your choices
- Records may be retained to meet legal, audit, and compliance obligations.
- Security controls include access restrictions, monitoring, and encryption where applicable.
- To request correction or clarification, contact us via Support.